O'Reilly Auto Parts in Concord, NC Closed now

Reviews about O'Reilly Auto Parts

• ★ ★ ★ ★ ★

  May 24, 2020, by James Tipton Jr.
  I have a 87 Dodge d100 I have used Auto zone won't ever do that again,napa high as hell and don't have the parts in stock advance same orailys I get my parts 1to2 days and they keep most of the parts I need in stock their people have time to help you Auto zone don't I would not buy parts for them if they were 100%off
• ★ ★ ★ ☆ ☆

  April 15, 2019, by Chelsea French
  I special ordered three parts for my car. I was told I would get a call when they came in. I had to call them. Then they asked if I had already picked up one of the parts because they only had two. Obviously not considering I called to see if my parts were in... So I pick up two of the parts and was told to wait a few days, maybe the shipment was on it's way. I waited until the beginning of the next week to call and check and then was told whoever they ship through lost the package, and they would order another one and just handle that investigation separately. They told me give them about a week to get that shipment in. Okay cool, wasn't a huge deal to me. Again I was told someone would call. No one did.. I gave them longer than a week and called back. Now I'm finally told that the part was discontinued and someone was supposed to call me and tell me so I could get a refund. But they didn't . I don't want to say my experience was super horrible because I don't really like giving bad reviews. I think the employees are very nice and the refund was given back to me, no problem no fuss. I just feel like it was disorganized and unprofessional. I don't think anyone knew what was going on and I just didn't like being strung along. I probably won't go to this location, just based on that. But I think it's worth saying again, that everyone was very friendly.